Between 2%-5% of OPEX used to go to SaaS at this size of the company on average:) Now it goes to AI.
Great article. I completely agree with your core premise. Does this consider how Klarna scaled back the SaaS exodus narrative a few days ago? https://www.cxtoday.com/crm/klarna-ceo-tremendously-embarrassed-by-salesforce-fallout-explains-what-really-happened/
yep, the original discussion on linkedin was the bases for that.....its mostly damage control now:)
Great article. I completely agree with your core premise. Does this consider how Klarna scaled back the SaaS exodus narrative a few days ago? https://www.cxtoday.com/crm/klarna-ceo-tremendously-embarrassed-by-salesforce-fallout-explains-what-really-happened/
yep, the original discussion on linkedin was the bases for that.....its mostly damage control now:)